Kustomer
CRM-style customer service platform with AI agents, built around a single customer timeline.
Ratings
4.5/5
Combined from 30 reviews across 2 sources, weighted by review count.
| Source | Score | Reviews | Checked |
|---|---|---|---|
| Trustpilot | 2.4/5 | 6 | 20 Oct 2026 |
| Shopify App Store Kustomer | 5.0/5 | 24 | 20 Oct 2026 |
Scores are copied from each public profile on the date shown. Sources with fewer than 5 reviews are listed but not combined. G2 blocks automated checks so is not included. Method
At a glance
- Brand types
- Retail, DTC
- Starting price
- See pricingPricing not captured during our check
- Free plan
- Not stated
- Integrations
- TikTok Shop
- UK / GDPR
- Pricing page lists SOC 2, ISO 27001, ISO 27701, ISO/IEC 42001 and GDPR.
- Website
- kustomer.com
- Last checked
- 20 Oct 2026
Use cases
- Give your CX team an AI copilotDraft, summarise and translate replies inside the helpdesk so agents handle more tickets with better quality.
Sources
Facts on this page come from these sources, checked 2026-10-20. A blank field means we could not verify it publicly. Spotted something out of date? Tell us.
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